Tool cancel tour to enable fans to get full refunds

Tool press shot
Tool (Image credit: Travis Shinn)

Tool have made the decision to cancel their North American tour rather than postpone the dates to enable fans to get full refunds.

The band say it would be unfair to keep hold of ticket money for “months, if not a full year” and want to “support the people who have supported us for years.”

Tool say in a statement: “As so many music lovers have come to realise over the last several weeks, there is no playbook that artists, promoters and venues can pull from in these unprecedented times.

“When we played what would be our final show of 2020 on March 11 at Portland’s Moda Center, we believed we would be back on the road sometime this Fall. As we worked towards that goal we’ve come to realise that there is absolutely no certainty in re-scheduling dates for this Fall or 2021. 

“State and local ordinances vary widely and no one can predict when high capacity events will safely return. At the same time that we were working to reschedule this tour, we read your messages. Messages of job losses, illness, emotional and financial pain. 

“We could continue to postpone or reschedule dates for some time into 2021 but ethically, we do not think this is the right course of action.”

Tool add: “In our opinion, tying up our fans’ money for months, if not a full year, is unfair. With that in mind, we have made the very difficult decision to cancel the tour so we can help support the people who have supported us for years.

“Please know, we want nothing more than to return to the road, to play these songs for you and to celebrate our shared recovery. When the time is right, we will do just that.

“In the coming days you will receive an email from the ticketing service you purchased tickets through notifying you of the event cancellation and when to expect your refund.”

In April, Bon Jovi made a similar move to Tool’s, cancelling their summer tour so fans could use refunds for essential bills and shopping during the pandemic.

Tool: Cancelled 2020 tour dates
Mar 12: Eugene Matthew Knight Center, OR
Mar 14: Boise Ford Idaho Center Arena, ID
Mar 16: Salt Lake City Maverik Center, UT
Apr 16: Miami American Airlines Arena, FL
Apr 17: Orlando Amway Center, FL
Apr 19: Tampa Amalie Arena, FL
Apr 21: Charlotte Spectrum Center, NC
Apr 22: Charlottesville John Paul Jones Arena, VA
Apr 24: Baltimore Royal Farms Arena, MD
Apr 25: Uniondale Nassau Veterans Memorial Coliseum, NY
Apr 28: Montreal Bell Centre, QC
Apr 29: Quebec City Videotron Centre, QC
May 01: Wilkes Barre Mohegan Sun Arena, PA
May 02: Buffalo KeyBank Centre, NY
May 04: Toledo Huntington Center, OH
May 05: Grand Rapids Van Andel Arena, MI
May 29: Tacoma Dome, WA
May 31: Vancouver Rogers Arena, BC
Jun 02: Edmonton Rogers Place, AB
Jun 04: Winnipeg Bell MTS Place, MB
Jun 06: Minneapolis Target Center, MN
Jun 07: Sioux Falls Denny Sanford Premier Center, SD
Jun 09: Madison Kohl Center, WI
Jun 10: Moline TaxSlayer Center, IL
Jun 13: St Louis Enterprise Center, MO
Jun 16: Wichita INTRUST Bank Arena, KS
Jun 17: Oklahoma City Chesapeake Energy Center, OK
Jun 19: Colorado Springs Broadmoor World Arena, CO
Jun 22: Sacramento Golden 1 Center, CA
Jun 23: San Francisco Chase Center, CA

Scott Munro
Louder e-commerce editor

Scott has spent 35 years in newspapers, magazines and online as an editor, production editor, sub-editor, designer, writer and reviewer. Scott joined our news desk in the summer of 2014 before moving to the e-commerce team in 2020. Scott keeps Louder’s buyer’s guides up to date, writes about the best deals for music fans, keeps on top of the latest tech releases and reviews headphones, speakers, earplugs and more. Over the last 10 years, Scott has written more than 11,000 articles across Louder, Classic Rock, Metal Hammer and Prog. He's previously written for publications including IGN, the Sunday Mirror, Daily Record and The Herald newspapers, covering everything from daily news and weekly features, to tech reviews, video games, travel and whisky. Scott's favourite bands are Fields Of The Nephilim, The Cure, New Model Army, All About Eve, The Mission, Cocteau Twins, Drab Majesty, Marillion and Rush.